Bill has increased shouldnt be increased until dec 2023

[MAVM4]

Hello 

I wanted to know why my virgin media bill has increased when my price should be the same until dec 2023.  

Happy to discuss and send my details to get this sorted.

Thank you

[Molly_T]

Hi MAVM4👋 Welcome back to the community! Thank you for posting. 

Sorry to hear these concerns regarding your billing. We would need to take a closer look at the account so we can investigate and provide some insight. 
I will send you a PM to offer some help! You can find the PM in the top right corner of the page in your Inbox. 📩 We can then return to this public thread with another update when possible. Thank you for your patience in the meantime!

Wishing you all the best. 🌞