Area reference

[Faaizah18]

My post code is BD3. Please could I have the reference number as I am trying to sign up for an online account and only have my account number to hand. 

[Ilyas_Y]

Hey there @Faaizah18, thanks for the post and welcome to the Virgin Media forums.

I'm so sorry to hear you're not able to sign up to My Virgin Media.
We can get this sorted out for you
The area reference for your area is 14, as the area is West Yorkshire.

Hope this helps, let us know how you get along in making the My Virgin Media account.

Kind regards.