App won't let me use any password I chose when setting up account

[andre2057]

Hi guys 

Setting up my account on the app, everyone I try to set a password it says I can't use that password, I've between 30-40 different passwords with no joy 

[dbounford]

I’ve tried on different devices with different browsers. Nothing works unfortunately 

[Jayv89]

I also have this issue, I've tried different browsers etc and still can't create an account because of the password error. Was told it would be sorted by the 4th..

[Kain_W]

Hmm, that is odd dbounford.

I've dropped you a PM so we can investigate this issue for you.

This'll been found within the purple envelope icon.

Thanks.

[Jayv89]

Has this issue been resolved as I still am not able to make an account..

[Kevin444]

Just had the same thing happen. Tried multiple devices and browsers as well! 😡

[liv_mitchell]

@john_GS any update on when the system will be fixed. 

[Minette231984]

Hi,  I am having the same issue have tried the app, different browser, deleted cache and can not register my account online.  Has anyone been able to find an answer to this yet?

[Jayv89]

Still nothing.. very poor from virgin

[Kain_W]

Really sorry about any issues faced Jayv89.

Welcome back to the community. 

Can I ask have you have you tried to register with the requirements placed earlier in the thread?

Thanks,

[Kain_W]

Really sorry about that Minette231984,

Welcome to the community.

I've dropped you a PM so we can discuss further.

Thanks,