App won't let me use any password I choose to set up my account

[N14kee]

Spoiler

Hi,

I have been trying to set up my Virgin Media account now for 2 weeks but it won’t let me use any passwords and I keep getting the same error message ‘You can’t use that password. Please use another’. Please can someone assist me with this?

 

[John_GS]

Hi @N14kee

Thanks for posting and welcome to the community.

Sorry to hear you're having issues with the sign up of the online account.

I shall send you a PM now to assist further

Best,

[John_GS]

Hi N14kee

Thanks for joining me on PM and allowing me to help sort the online account out.

Do pop back if you ever need anything

Best wishes,