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App issues

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Ab21
Joining in

on ‎09-07-2021 10:56

  • My virgin media app hasn’t been working over 2 months now. Whenever I try to connect, it says hub cannot be found. 
    what could be the problem?
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Graham_A
Very Insightful Person
Very Insightful Person

on ‎09-07-2021 11:33

@Ab21 wrote:
  • My virgin media app hasn’t been working over 2 months now. Whenever I try to connect, it says hub cannot be found. 
    what could be the problem?

Can you clarify to which app your are referring?  It sounds as if you are meaning the VM Connect App, in which case this is not the correct forum for your query.

________________________________
Graham

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media, I'm a VM customer. There are no guarantees that my advice will work. Please read the FAQs
Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks

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Graham_A
Very Insightful Person
Very Insightful Person

on ‎09-07-2021 11:33

@Ab21 wrote:
  • My virgin media app hasn’t been working over 2 months now. Whenever I try to connect, it says hub cannot be found. 
    what could be the problem?

Can you clarify to which app your are referring?  It sounds as if you are meaning the VM Connect App, in which case this is not the correct forum for your query.

________________________________
Graham

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media, I'm a VM customer. There are no guarantees that my advice will work. Please read the FAQs
Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks

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