on 07-11-2022 18:51
Hi recently joined Virgin media and then cancelled and redone a contract so my account number changed.
however now the app is just showing the old account number and no bills info as it thinks I haven’t had WiFi or tv installed yet. Which I have ..
how do I change this
on 08-11-2022 08:48
Hi @ryan120
Thanks for posting on our community forum. I can see you are already being responded to on an open thread regarding this same issue.
Hopefully the team will be able to resolve this for you.
