Account email verification

[jrwinterbottom]

Hi,

I have had Virgin Broadband installed but am unable to access the Virgin Media app. When I try I am told to verify my email by clicking a link in an email that has been sent, but the email never arrives. Please can I receive some help?

Thanks,

James

[John_GS]

Hi @jrwinterbottom 

Thanks for posting and welcome to the community.

I'll send you a PM now to assist further.

[John_GS]

Hi @jrwinterbottom 

Thanks for joining me on PM and allowing me to sort this for you.

Please do pop back to the community if you need further assistance.

Best wishes.