Menu
Reply
BIGchris0694
  • 1
  • 0
  • 0
Joining in
133 Views
Message 1 of 2
Flag for a moderator

Account details not showing on app

Whenever I log into my account using a web browser everything comes up. When I log in, using the exact same details, on to the app it just tells me that, ‘We’ll have you set up in the next 48 hours.’ But I’ve been set up for around 2-3 months.

Tags (2)
0 Kudos
Reply
Steven_L
  • 10.19K
  • 620
  • 1.06K
Forum Team
Forum Team
116 Views
Message 2 of 2
Flag for a moderator

Re: Account details not showing on app

Hey @BIGchris0694,
Welcome to the community and thanks for taking the time to post your issue on the forums.
I’m sorry to hear of the issues that you’re having with your online account via the app, have you tried to un-install and re-install the app since the issues started?

Would you be able to try this also with a different device to see if you're getting the same error message?

Regards,

Steven_L

0 Kudos
Reply