Virgin Media Community

[JimTee]

Hello, I can't create a password for My Virgin Media constantly getting ' can't use that password 'messages. I've tried multiple browsers, through the My Virgin app, different devices cleared all the caches and cookies and still nothing but frustration. Can anybody help please?

[Tom_W1]

Hi @JimTee, thanks for your post although I'm sorry to hear of your concerns raised here regarding signing into My Virgin Media.

Please allow me to send you a PM so I can look into this further. Kindly expect the PM from me to arrive shortly and respond directly when you can!
Many thanks