cancel
Showing results for 
Search instead for 
Did you mean: 

Account creation

JimTee
Joining in

Hello, I can't create a password for My Virgin Media constantly getting ' can't use that password 'messages. I've tried multiple browsers, through the My Virgin app, different devices cleared all the caches and cookies and still nothing but frustration. Can anybody help please?

1 REPLY 1

Tom_W1
Forum Team
Forum Team

Hi @JimTee, thanks for your post although I'm sorry to hear of your concerns raised here regarding signing into My Virgin Media.

Please allow me to send you a PM so I can look into this further. Kindly expect the PM from me to arrive shortly and respond directly when you can!
Many thanks

Tom_W