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fellowst91
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Account Number

Hi, 

 

I am trying to register for the virgin media app and it will not let me as it is asking for an 9 digit account number but the number on my bill is on 8 digits. 

Thank you 🙂 

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DJ_Shadow1966
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Re: Account Number

Hello

Just add a zero at the beginning of the number and that will resolve the problem.

Regards Mike

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

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