Accessing app

[Georgey]

Hi can’t seem to get on virgin media bb app as on the email sent regarding internet we have bought doesn’t show account number or area code?

[Ayisha_B]

Hi @Georgey 👋

A warm welcome to our Community Forms and thanks for your post. It's so great to have you on board with us 😊

We would send out a welcome pack that contains your account details and there's some info here advising where you can locate them.

I would love to help you further so will pop you a PM now to confirm some details and we can take it from there.

Hope to hear from you soon!