Virgin Media Community

[barabas]

try to reduce my package as I am hardly at home...tried online but do not know my username/ password... tried to recover these but I do not know the two digit area code... do not have access to bills...My postcode BB10 3JN...Please tell me the area code...ThanksRegards Tamás

[Emma_C · Accepted solution]

Hi Barabas, 

Thanks for your post and welcome to our community. 

Your area code is 20 🙂 

[barabas]

Dear Emma

Thanks for the quick reply.

Unfortunately something wrong.

I know my last name, entered...I know my account number , entered... I entered the area code...Checked all the details several times... still no luck...

What do you suggest ?

[Emma_C]

If you pop us a text on +44753 305 1809 we'll be able to help further from there 🙂 

[barabas]

I have sent a text..

Thanks.

T B

[Emma_C]

Great stuff 🙂 

[barabas]

Ok..so what happens now??

[Emma_C]

The team will reply as soon as possible and get things sorted for you 🙂