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voicemail access from abroad

Hi, 

I am in France and have a voicemail notification. When I try to listen to the voicemail, I am asked for a pin. I can't remember if I ever set a pin or not. The result is I can't access the voicemail. What can I do?

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Re: voicemail access from abroad

Hi there @Annadale

 

Thanks for your post. Sorry to hear you've been having these issues with your mobile voicemail whilst abroad. 

 

I'll pop you a private message now to take a look in to this for you 

 

Thanks, 

 

 

Hollie - Forum Team


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Re: voicemail access from abroad

Hi there @annandale 

 

I've been able to pass security via the private message and have now sent this pin out to you. You'll get a text with more information.

 

Please pop back if you have any further issues 🙂 

 

Thanks, 

 

 

Hollie - Forum Team


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Re: voicemail access from abroad

Thank you Hollie!!
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Re: voicemail access from abroad

Great! I'm hoping this is now all resolved for you annandale 🙂

 

Thanks

 

Melissa

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