I have agreed with Virgin Mobile to return an unwanted phone and replaced with a different one. They sent me an email to say that I have already received a Print at Home option Label (as I still have all the original packaging) But This Print at Home option Label has never arrived.
How can I get back in touch with them? Everything they send me is a "No Reply" email. This return option is taking so long and I desperately need my phone. It would have been so easy, if I was able to simply reply to their email saying, No, I have not received this label.