on 26-11-2022 15:04
hello i upgraded my mobile to a black friday deal had emails and confirmation saying i have upgraded but i have been getting emails telling me 48 hours to sign pre contract i have tried all day but it refuses my last 4 digit bank number i called the numbe and enetered order number and it said its all done just need to confirm its signed if anyone can help
on 27-11-2022 08:52
Hi @benga1875
Thanks for posting and welcome to the community.
Sorry for the confusion with the mobile order - I can see from a system check you've spoke to the team and got this sorted.
Let us know how your new mobile is 🙂
Best wishes,
Need a helpful hand to show you how to make a payment? Check out our guide - How to pay my Virgin Media bill