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parked order

jazminpinner38
Joining in

i have done a monthly contract and it said parked 

7 REPLIES 7

Kain_W
Forum Team (Retired)
Forum Team (Retired)

Hi there jazminpinner38, 

Welcome to the community.

Just to clarify is this regarding a handset order or just a SIM?

Let us know,

Kain

handset the iphone 11 

i order the iphone 11 

Kain_W
Forum Team (Retired)
Forum Team (Retired)

Thanks for the response, 

I'd advise to contact our sales via 0800 052 0238 to check this order.

As the team is closed now I'd advise to contact between 9 - 5. 

Thanks,

Kain

Can u check the order for me 

Zoie_P
Forum Team (Retired)
Forum Team (Retired)

Hi Jazminpinner38,

Thank you for your reply. 

I am sorry to hear your order has parked and you have no info on what's going on. I can take  look for you and will pop you over a PM 🙂

Keep an eye out for the purple envelope.

Zoie

Zoie_P
Forum Team (Retired)
Forum Team (Retired)

Thank you for messaging withme sorry I could not assist with the locating of your order, I would advise calling our Mobile sales team on 0800 183 1234, they are open 8am- 9pm.

If you have any more questions please pop back 🙂 

Zoie