on 15-06-2022 18:37
i have done a monthly contract and it said parked
on 15-06-2022 18:39
Hi there jazminpinner38,
Welcome to the community.
Just to clarify is this regarding a handset order or just a SIM?
Let us know,
on 15-06-2022 18:41
handset the iphone 11
on 15-06-2022 18:45
i order the iphone 11
on 15-06-2022 20:58
Thanks for the response,
I'd advise to contact our sales via 0800 052 0238 to check this order.
As the team is closed now I'd advise to contact between 9 - 5.
Thanks,
on 15-06-2022 21:02
Can u check the order for me
on 16-06-2022 08:52
Hi Jazminpinner38,
Thank you for your reply.
I am sorry to hear your order has parked and you have no info on what's going on. I can take look for you and will pop you over a PM 🙂
Keep an eye out for the purple envelope.
Zoie
on 16-06-2022 10:02
Thank you for messaging withme sorry I could not assist with the locating of your order, I would advise calling our Mobile sales team on 0800 183 1234, they are open 8am- 9pm.
If you have any more questions please pop back 🙂
Zoie