Hi @biglewis,
Welcome to our Community Forums! Thank you for your first post and I'm very sorry to hear that you're having some issues with your Mobile order!
If your order is currently showing as parked, there could be an issue with the order itself or we may need some extra details from you. Unfortunately, we're unable to assist with this query on these Forums. In this instance, we would advise you give us a call directly on 0345 600 0789, or text our mobile team on 07533016422. Our team will be more than happy to investigate this further for you and rectify this fault.
Keep us updated on how you're getting on so we can help further if needed.
Thank you!
