no confirmation of order

[avachx]

Hi! I ordered a new iphone with virgin mobile yesterday and haven’t received a confirmation of my order yet

[Martin_N]

Hi avachx,

Thank you for your post and welcome to the community. 

I'm very sorry to hear you haven't had this yet. 

To confirm have you been able to check your Spam inbox incase the emails have gone there?

^Martin

[avachx]

• Yes I’ve checked countless times but haven’t received anything. Apparently my order had been ‘parked’ as you’re having issues with my order. My phone is due to be delivered today and I want to know what’s going on 

[Martin_N]

I can certainly appreciate your frustration with this. What I will do is private message you so we can get some information to look into this.

^Martin