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Clooneysmum
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new sim

Please send a new sim for my mobile.I have received a letter explaining why my mobile is not working but no sim.I cannot get in touch with you online.My mobile is a pay as you go.

 

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DJ_Shadow1966
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Re: new sim

Hello

I have escalated to the VM forum team, one of the VM staff will be along in this thread to resolve it for you.

Regards Mike

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

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Gareth_L
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Re: new sim

Hello Clooneysmum

Sorry to hear you haven't had the new sim yet 

I am more than happy to take a look at this for you 
I will need to send you a private message to pass security 
If you can check the purple envelope top right of your screen that would be great 
Regards     
Gareth_L

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