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nannydot
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log on to mobile acount

I cannot log on to my mobile account It keeps asking  a security question when I answer  it keeps telling me its incorrect which it isn't

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Martin_N
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Re: log on to mobile acount

Hi nannydot,

 

Thank you for your post and welcome to the community. 

 

Can you confirm are you trying to register the online account or log into the online account?

 

^Martin

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nannydot
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Re: log on to mobile acount

yes tried to log in online on my computer

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Melissa_F
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Re: log on to mobile acount

Thanks, it sounds like you're trying to register for an account if it's asking for that information?

 

I'll be able to help you get this set up, but I'll need to take your details and pass security.

 

I'll pop you a private message now.

 

Thanks

 

Melissa

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