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Hoangnam123
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iphone 12 pro New Sim not valid on mobile.

Hello, i want ask

12-yr-old Nokia 1200 ("no matches" in "Related Device or Service" box.) The new SIM card arrived out of the blue - I hadn't received the prior indication which the letter mentioned. Inserted new SIM exactly as instructed in letter. NO warning given that it might be incompatible with my phone, but "SIM not valid" message is permanently on, and switching on & off makes no difference. I swapped the old SIM back in so phone now works - but for how long? HELP! Phone is used only for emergencies e.g. car breakdown, late for appointments. I don't want to buy a new phone, and why should I anyway? Am angry! What are you going to do about it?

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Martin_N
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Re: iphone 12 pro New Sim not valid on mobile.

Hi Hoangnam123,

 

Thank you for your post and welcome to the community. 

 

I'm very sorry to hear about the issue with your SIM card. 

 

Just to confirm is this a replacement SIM card or brand new contract?

 

^Martin

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