a month ago
I didn’t think i’d have to worry about this. I need this to be resolved ASAP. I’m not sure why there aren’t any virgin supervisors or an option to manage bills when calling. I’m really disappointed.
4 weeks ago
Thanks for your post and welcome to the community.
I'm sorry you've received a higher bill than you were expecting and I can understand that you'd want to know what's happened.
It looks like you've had a chat with our team since posting here, so I'm hoping this has all been explained and is now resolved?
If not, please let me know.