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Madmac1977
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how do i complain about virgin mobile

I joined virgin mobile 4 weeks ago two sim cards and 13 pounds down still not signal and service non help with call centres as all it states is press 1 how can i do that when i have no phone  ????? and fired the email of to the exect team what a waste of space and the virgin media wont deal with it i need to speak to someone otherwise i will be taking virign to cicsca and i will win my case 

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Martin_N
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Re: how do i complain about virgin mobile

Hi Madmac1977,

 

Thank you for your post. I'm very sorry to hear about this. 

 

Have you been able to try the SIM cards in different handset? Or in different locations to see if it is an area related issue?

 

^Martin

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