Menu
Reply
Baffled_again
  • 23
  • 0
  • 5
On our wavelength
244 Views
Message 1 of 3
Flag for a moderator

how do I change to a lower tariff

Can one change to a lower tariff? Nothing on the website. I'm on 20Gb data a month but the network coverage is so bad I never use it. I have an EE phone for my data usage so only need calls on my Virgin phone. Does anyone know how to change tariffs? Or do you have to leave Virgin and come in as a new customer?

Tags (2)
0 Kudos
Reply
-tony-
  • 16.93K
  • 1.32K
  • 4K
Very Insightful Person
Very Insightful Person
212 Views
Message 2 of 3
Flag for a moderator
Helpful Answer

Re: how do I change to a lower tariff

i have options on my account so look there - if there are non the ring 789

____________________

Tony
0 Kudos
Reply
Emma_C
  • 8.28K
  • 512
  • 559
Forum Team
Forum Team
173 Views
Message 3 of 3
Flag for a moderator

Re: how do I change to a lower tariff

Hi Baffled_again, 

Sorry you're not getting the best signal in the area, this isn't good. 

We can have a look into that for you as well as what we can change your package too. 

I'll pop you a personal message and grab some details, we'll take it from there and see what we can do. 

I look forward to hearing back from you soon. 

Thanks. 

Emma_C - Forum Team
0 Kudos
Reply