Virgin Media Community

[tenmen]

Are there any past or present Virgin media employees who would message me to explain the training Virgin media gives thier staff on how to handle complaints.  

I really don't believe everyone who works for VM has limited intelligence when it comes to handling complaints I can only assume they are trained to mess customers around and use lies and deceit as a stalling tactic.  If we can get a few people to come forward I'm sure we can convince a consumer program to highlight the tactics used by VM

[yarfik]

The call centers that are  in the UK,  are closed. All services rerouted to  India.  Min access to the site...a lot has change over the last year

I'm an ex customer of the dsys of ntl.  An have now left within this month, due to many an issues that has risen off my contract...