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Jay2811
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double charge but account says unpaid

i had a bill of 46 by direct debit but anyway it collected it and ive also made a payment so there should be no issues to why im barred, and why i have been changed twice
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Corey_C
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Re: double charge but account says unpaid

Thanks for your post and welcome to the Community Forums, Jay2811,

 

Apologies for the delayed response, have you been able to get this sorted since your post?  Have you checked your online account virg.in/youracc to see if the payment was received?

 

Cheers,

Corey C

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