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houserocker
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classic catch 22

my pay as you go mobile is 10 years old , and Virgin sent texts to say I need a new SIM , and asked me to reply with my address details . I did this . But virgin texted again , twice , to say they had not heard from me , and will cut me off in 30 days . It seems impossible to contact Virgin online . I do not have any account with them . They do not recognise any of my email addresses . You cannot contact them by phone  . I have no idea what to do . thanks for any help . 

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Martin_N
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Re: classic catch 22

Hi houserocker,

 

Thank you for your post and welcome to the community. 

 

I'm very sorry to hear about the issue you've had with this. 

 

What I will do is private message you so I can look to get a SIM card out to you. 

 

^Martin

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