cant create an account ! and mobile sim not active ?
12-10-202013:34 - edited 12-10-202013:36
Should i presume that i cant create an account as my activation/install date is not for another 5 days and does that go for my new SIMS for my phone ? as this is not active
only its a bit daft that way as i cant create an account to track my install and the unique email i requested is no longer available once i try to create an account again as it got taken the first time the account failed to be created !
Also as I have had no notification from Plusnet to say that i am leaving ! as i am transferring my land line number across to virgin, don't want to end up paying for two services
Re: cant create an account ! and mobile sim not active ?
Thanks for posting on our community forums. Sorry to hear you're having issues registering for a new Media and Mobile account. If you have not yet been installed it sometimes will not let you register for an online account until you have been installed and the order has been closed.
Do you have your account number and area reference to hand? Please try and register using the link here