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volvomanv70
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cancel present sim only airtime contract

We have a new virgin media sim which comes with our Virgin Media contract for TV,Phone and Broadband. My wifes phone has a virgin media sim contract and I want to cancel it and put the new Virgin sim in her phone, I would really like to keep the same mobile number if possible. I have tried getting through to Customer services but after a 15 min wait get cut off. What can I do?

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