Menu
Reply
Highlighted
  • 2
  • 0
  • 0
Joining in
190 Views
Message 1 of 2
Flag for a moderator

can i get a replacement sim card?

I'm on a sim only monthly contract and sometimes my signal would disappear but turning aeroplane mode on and off would fix this. I haven't had signal for 3 days and tested the sim in 4 different devices and nothing. I've clicked on the 'chat to us' but it just takes me to the virgin media homepage so i'm here to ask for a new sim card.

0 Kudos
Reply
Highlighted
  • 4.43K
  • 263
  • 470
Forum Team
Forum Team
133 Views
Message 2 of 2
Flag for a moderator
Helpful Answer

Re: can i get a replacement sim card?

Hi beatjumper,

 

Thank you for reaching out to us in our community and a warm welcome to you, I am sorry to hear you are having issues trying to set a new Sim card.

 

 

So I can help further I will send you an invite into a private chat, please click on the purple envelope to accept.


Regards

 

Paul.