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can i change my payment date

DavidJWalker
Well-informed

Can i change my payment date on my data plan and monthly mobile phone repayments from the 19th to 23rd with both its my Alcatel 3T10


My Broadband Ping - Virgin Media 350MB


Using Ultimate Volt bundle

Just another VM user trying to help out so my answers may be wrong. If you do like my answer please mark it as helpful; it may help others
2 REPLIES 2

Robert_P
Forum Team
Forum Team

Hi DavidKWalker

 

Thanks for posting in regards to changing the date of your payments for your handset and tariff, I'm happy to help with this.

 

I'm going to send you a Private Message to get some more details from you and look forward to hearing back from you.

 

Rob

Robert_P
Forum Team
Forum Team

Thanks for confirming the requested details, I have changed the tariff to the requested date (or next working day) as it means the next bill may cover a longer period of time the charge may be higher for the tariff.

 

I have also updated the date of the handset payment to the date requested, this won't result in a higher monthly payment but will mean the loan will run until the 23rd of the final month as opposed to the 19th.

 

Thanks

 

Rob