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benvdb
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calls are barred

a week ago

when i try to make any call the message "calls to this number are barred"

 

any help

 

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Kath_F
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Re: calls are barred

a week ago

Hi benvdb, 

Thanks for taking the time to contact us via the Community. It's lovely having you on board with us in the Forums. ⭐

We're sorry to hear that you're having this issue. It can be down to a number of reasons so lets see if we can narrow things down for you. Can you please let us know the following?: 

  • Are you able to receive calls?
  • Are you able to use mobile data or send texts?
  • Do you have any call barring active or a spend cap in place?
  • When trying your SIM in another handset, does this change things?

Pop back and let us know so we can help further. 

Many thanks, 

Kath_F
Forum Team


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