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benvdb
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calls are barred

when i try to make any call the message "calls to this number are barred"

 

any help

 

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Kath_F
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Re: calls are barred

Hi benvdb, 

Thanks for taking the time to contact us via the Community. It's lovely having you on board with us in the Forums.

We're sorry to hear that you're having this issue. It can be down to a number of reasons so lets see if we can narrow things down for you. Can you please let us know the following?: 

  • Are you able to receive calls?
  • Are you able to use mobile data or send texts?
  • Do you have any call barring active or a spend cap in place?
  • When trying your SIM in another handset, does this change things?

Pop back and let us know so we can help further. 

Many thanks, 

Kath_F
Forum Team


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