Yodel parcel returned to sender

[JenSC]

On 09/08/2021 I ordered and Iphone 12 mini and airpods. Everything was going fine until I check this morning on 10/08/2021 to see on Yodel that my parcel has been returned to sender and I have had no reason as to why. On my virgin account it says the order has been completed, but on Yodel it hasn't. Hopefully someone can help me on this situation.

[-tony-]

have flagged the thread to VM - hopefully for a quick reply - something does not seem right?

[Martin_N]

Hi JenSC,

Thank you for your post and welcome to the community. 

I'm very sorry to hear about what has happened with your order. 

I have been able to locate your account and will need to pass some data protection to look into this further. 

I will private message you to do this. 

^Martin