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Shellbell
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Wrong plan issused after upgrade

Hi can anyone help??? 

Just upgraded to new phone and the plan is wrong?? They've put me on a data only plan which doesn't exist therefore I couldn't have chosen the plan??

Rang 789 and they've advised I've got to send everything back. Surely there has to be an easier way to rectify this?? 

 

Please help 

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Alex_RM
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Re: Wrong plan issused after upgrade

Hi Shellbell,

 

Thanks for posting and welcome to our community 🙂

 

I'm sorry to hear there's some confusion with your mobile plan.

 

I've popped you over a private message so I can get a few more details from you.

 

Alex_Rm

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