I'm on the opposite end of the "wrong email" questions--someone else set up an account using my email address. I frequently get emails about their account.
I can't figure out how to get this rectified. Calling the UK from the USA would be expensive, and it appears the chat feature is disabled, and I can't find an email address.
I don't know their phone # or account # because only shortened values are put in the emails.
What can I do?
Alfred, San Diego CA
Hi there @AlfieJ, welcome to our forum and thanks for your post.
Thanks for contacting us regarding your email being used incorrectly on someone else's account.
I will be happy to help you get this resolved. To do this, I am going to send you a PM to confirm your details.
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