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Andy133
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Volt

I am an existing O2 and VM customer but when trying to activate the benefits I am told the names on the accounts don't match (Andrew and Andy).  Without having to change the name on the account is there any way to get this rectified 

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Zoie_P
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Re: Volt

Hi Andy, 

Thank you for your post 🙂 

I am so sorry to hear this, that must be so frustrating, I can change your name on our end to match O2's? 

I will pop you over a PM and we can get this sorted for you.

Zoie

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Zoie_P
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Re: Volt

Thank you for messaging with me Andy133, 

Glad we could change your name, please allow 24 hours and any more issues please pop back 🙂 

Zoie

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