I am an existing O2 and VM customer but when trying to activate the benefits I am told the names on the accounts don't match (Andrew and Andy). Without having to change the name on the account is there any way to get this rectified
Thank you for your post 🙂
I am so sorry to hear this, that must be so frustrating, I can change your name on our end to match O2's?
I will pop you over a PM and we can get this sorted for you.
Thank you for messaging with me Andy133,
Glad we could change your name, please allow 24 hours and any more issues please pop back 🙂