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Brown96
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Volt - don't need the SIM

Hi I’ve just updated to the volt ultimate, But I really don’t need the £25 SIM card as only need 20gb data at a max, Am I allowed to Ask o2 to change the plan or would that cancel my volt deal with virgin media, as technically will still have a o2 sim?

 

 

[MOD EDIT: Subject title changed for clarity]

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Corey_C
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Re: Volt

Thanks for your post, Brown96,

 

It's all worked into the packaged pricing of the offer. If you would like to change this, then then we would advise speaking with our retentions team again.

 

Cheers,

Corey C

 

 

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Brown96
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Re: Volt

Had a chat with 02 and virgin on live chat they said as long as I keep a sim at 02 then it will count. I’ve kept the screen shots as evidence 

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Martin_N
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Re: Volt

Thank you for keeping us posted on this. We're glad to hear the team have been able to advise further on this.

^Martin

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