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Volt - can't register for O2 double data

saj45
Joining in

I have joined o2 and waited 2 weeks but still can't register for double data 

I have spoken to virgin who tell me to speak to o2

Spoke to o2 who tell me speak to virgin 

Does anyone know what they are doing 

 

[MOD EDIT: Subject title changed for clarity]

 

1 ACCEPTED SOLUTION

Accepted Solutions

Lee_R
Forum Team
Forum Team

Hi @saj45 thanks for posting and welcome to our community.

Sorry to hear that you're having issues setting up/activating your Volt Bundle.  Have you been accepted on both sides of the business and also are you the named account holder on both accounts where both names match exactly?
Regards

 

Lee_R

See where this Helpful Answer was posted

1 REPLY 1

Lee_R
Forum Team
Forum Team

Hi @saj45 thanks for posting and welcome to our community.

Sorry to hear that you're having issues setting up/activating your Volt Bundle.  Have you been accepted on both sides of the business and also are you the named account holder on both accounts where both names match exactly?
Regards

 

Lee_R