Hi amullen66, thank you for reaching out on our help forums and for your first posts here.
A warm welcome to the VM community! 🙂
Sorry to see you've travelled abroad before setting up a voicemail PIN, as you won't be able to make changes to this while outside the UK on your end.
First of all, please have a read here for more on our voicemail service and how to manage your PIN etc. for future reference.
In order to be able to help with this issue, I will send you a PM here shortly.
Please, check the top right-hand side of our page to find a little white envelope.
Click on this and you'll see my message.
