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James211
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Voicemail pin

Hi all currently in Portugal, have received a few voice mails while out here but I am unable to access my voice Mail due to it asking for a pin which is does not do in England. Tried some of the pins recommended by other posts in here but none seem to work and I havnt previously set a pin.

Can someone help at all?

Many thanks, James. 

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HowardML
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Re: Voicemail pin

Read this:

https://community.virginmedia.com/t5/Digital-life/Roaming-Abroad-Top-Tips/ba-p/4641189

The PIN can, AFAIK, be only set inn the UK. Voicemail abroad requires a PIN for security reasons.



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Akua_A
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Re: Voicemail pin

Hi @James211.

 

Sorry to hear you are experiencing this with voicemail pin.

 

Have you tried the great advice given by @HowardML

 

Please let us know if you need any further help.

 

Thanks,

Akua_A
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James211
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Re: Voicemail pin

I have read the thread but now can not seem to be able to log into my account. 

With me already being abroad it looks as if there is nothing I can do.

Thanks anyway, James.

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Akua_A
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Re: Voicemail pin

Sorry to hear this @james21.

 

Please do not hesitate to contact us if you need any further help.

 

Thanks, 

Akua_A
Forum Team



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Martin_N
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Re: Voicemail pin

Hi James211,

 

I'm sorry to hear about the issue with your online account. 

 

What happens when you try to access the account? Do you get an error message? Have you been able to try on different web browsers?

 

^Martin

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