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Voicemail access from abroad

Sal48
Just joined

on ‎05-10-2021 10:45

Hi, I am having a similar problem to others I have seen posting on the board and Emma from Virgin said she could help. I am trying to access some important voicemails from Spain. I don't think I've ever set up a PIN because I didn't know I had to. Can you help please?

Thanks

Sally

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4 REPLIES 4

Steven_L
Forum Team
Forum Team

on ‎05-10-2021 10:51

Hey @Sal48,

 

Welcome to the community and thanks for taking the time to post here on our forums.

 

I can help you get access to your voicemail but we would need to confirm your details via a private message that I will drop over in a moment.

 

Please look out for the message and we can get started.

 

Regards,

Steven_L

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Sal48
Just joined
In response to Steven_L

on ‎05-10-2021 10:53

Thanks Steven, where will I see the message?

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Steven_L
Forum Team
Forum Team

on ‎05-10-2021 11:08

Thanks for confirming your details via private message @Sal48.

 

I have been able to reset your password as you have confirmed your correct details, you should receive this by text message in the next few moments.

 

Regards,

Steven_L

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Steven_L
Forum Team
Forum Team
In response to Sal48

on ‎05-10-2021 13:15

Have you got the text message yet Sal48? ^SL

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