Menu
Reply
  • 45
  • 0
  • 4
Dialled in
528 Views
Message 61 of 64
Flag for a moderator

Re: Voicemail Icon on screen

Hi there. I don't plan to phone 222 because it will cost me yet another 26p to do so. When will the automatic deletion happen please?
0 Kudos
Reply
  • 4.21K
  • 171
  • 240
Forum Team
Forum Team
508 Views
Message 62 of 64
Flag for a moderator

Re: Voicemail Icon on screen

Thank you for the update over private message, we're glad you got this sorted.

 

This isn't a Virgin Mobile issue it is a known issue with the handset as I found a forum post on their online community in regards to this quite easily. There wouldn't be a need for a credit on the account due to this.

 

Thank you, Emily.

0 Kudos
Reply
  • 2
  • 0
  • 1
Joining in
144 Views
Message 63 of 64
Flag for a moderator

Re: Voicemail Icon on screen

Hi 

Same problem,  just started getting voicemail notifications and badge on phone icon.  Tried resetting phone and removing sim but it just keeps coming back

Can anybody from tech support help?

thanks

0 Kudos
Reply
  • 2.21K
  • 148
  • 211
Forum Team
Forum Team
120 Views
Message 64 of 64
Flag for a moderator

Re: Voicemail Icon on screen

Hi nickynackynew,

 

Thank you for your post, I'm sorry to hear you are also having a bit of trouble with this issue. 

 

Can you please confirm the make and model of your device and have you tried using the SIM in a different handset to see if the notification is still present?

 

Thanks,

 

Beth

0 Kudos
Reply