Hi all, since today, after almost 2 years owning a Virgin mobile sim, ive been asked to input my pin to accwss my vm. Idk if this is because overseas or what. I cannot contact Virgin to reset this pin that i dont even know. Any ideas?
Welcome to the community and thanks for taking the time to post on our forums.
I'm really sorry to hear of the issues that you're having with your voicemail.
I can get this sorted for you but we would need to clear account security with you to get this looked into further.
I will drop a private message over in a moment, so that we can get started.
Thanks for confirming your details @Danielsan87.
I have now been able to reset your voicemail pin and this should be with you very soon via a text message.
Please let me know if you need any further assistance.