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Danielsan87
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Vm pin

Hi all, since today, after almost 2 years owning a Virgin mobile sim, ive been asked to input my pin to accwss my vm. Idk if this is because overseas or what. I cannot contact Virgin to reset this pin that i dont even know. Any ideas?

 

Thank you

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Steven_L
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Re: Vm pin

Hey @Danielsan87,

 

Welcome to the community and thanks for taking the time to post on our forums.

 

I'm really sorry to hear of the issues that you're having with your voicemail.

 

I can get this sorted for you but we would need to clear account security with you to get this looked into further.

 

I will drop a private message over in a moment, so that we can get started.

 

Regards,

Steven_L

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Steven_L
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Re: Vm pin

Thanks for confirming your details @Danielsan87.

 

I have now been able to reset your voicemail pin and this should be with you very soon via a text message.

 

Please let me know if you need any further assistance.

 

Regards,

Steven_L

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