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Mir_7890
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Virgin mobile verification email not coming through

I registered for my Virgin mobile account but the email verification hasn’t came through even after re-sending it 3 times. I’ve checked spam/junk and it’s not there 

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Alex_RM
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Re: Virgin mobile verification email not coming through

Hi Mir_7890,

 

Thanks for posting and welcome to our community 🙂

 

Can you confirm if it's been over 24 hours since you tried to register?


Alex_Rm

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Mir_7890
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Re: Virgin mobile verification email not coming through

It’s been under 24 hours, is there a chance it will still arrive in my inbox by tomorrow?

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Alex_RM
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Re: Virgin mobile verification email not coming through

Yes,

 

It can take up to 24 hours if you can please keep us posted 🙂

 

Alex_Rm

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Mir_7890
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Re: Virgin mobile verification email not coming through

Hi there it has now been more than 24 hours, and still no email not in inbox or spam/junk. Is there anyway this can be resolved?

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Alex_RM
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Re: Virgin mobile verification email not coming through

Thanks for confirming Mir_7890,

 

So I can help further I'm going to need a few more details from you, I've popped you over a private message for this (purple envelope, top right hand corner)

 

Alex_Rm

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