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W1ts3nd
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Virgin mobile password - can't change, been trying for 4 hours now

Hi,

Been trying to change a forgotten password for my Virgin Mobile account for 4 hours now and getting no where. Going round and round in circles with codes etc. 

Any one have any ideas, please?

Also why isn't Yahoo email address valid?

Thank you

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Martin_N
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Re: Virgin mobile password - can't change, been trying for 4 hours now

Hi W1ts3nd,

 

Thank you for your post and welcome to the community. 

 

I'm very sorry to hear about the difficulty you're having in changing your password. 

 

I am unable to locate the account on our side so what I will do is private message you to get some details. 

 

^Martin

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