Virgin Media Community

[Tommo999]

I have just received a text message from Virgin mobile saying that the direct debit for my Oomph mobile deal has been inactive for a while and has now expired. To reinstate it go to virginmobile.co.uk/my account. I don’t appear to be able to login, as U don’t know my password. I don’t pay anything for my Oomph deal.

can someone help me please…..Thank you

[Zoie_P]

Hi Tommo999,

Thank you for your post 🙂
I am sorry to hear you are having issues with your Oomph package.

Have you come to an end to your contract at all? Did you register for a mobile account for the Oomph sim? 

Zoie

[Tommo999]

Zoie

Thank you for your reply, I have managed to phone Virgin, and all is now sorted.

Thank you for your time…..Ian 

[Adri_G]

Hey Tommo999,

That's great news! Thanks for getting back to us to confirm all is working fine now.
We are glad to see you are able to login online and make changes and manage your account with us from there.

If any issues or concerns moving forward, you know where we are! Feel free to pop back and ask
Have a great day 🙂