Virgin Mobile order parked

[addisonsd]

I have recently placed an online order which is now marked as parked. The delivery of the new phone and sim is due to be tomorrow. Will this happen in this timescale if the order is parked as I need to ensure someone is in the house to receive the package

[David_Bn]

Good Afternoon @addisonsd, thanks for for your post on our Community Forums!

I'm terribly sorry to hear of the parked order, let's take a look into this together.

Check out the purple envelope in the top right hand corner for a private message from me.

Kindest regards,

David_Bn