Virgin Media Community

[Drewbius]

Hi there I’ve been trying to access my credit agreement details but need my security key which I cannot find in any existing emails ( I have found my credit agreement number ) is there anyway for it to be sent to me again? 
Cheers

Drew

[Natalie_L]

Hi Drewnius, 

Welcome to the Community and thank you for posting.

I am very sorry to hear you are experiencing issues locating your security key. 

This would have been send on the same email as your credit agreement number and usually consists of letters/symbols/numbers. 

Could check the email to see if it is listed there? 

Thanks,