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Virgin Mobile account - "Oops, something's gone wrong!"

I have just placed an order for a new Iphone 8 and when i got to the final page of entering my card and pressed enter the window took me too a "Oops, something's gone wrong!" window. I received emails telling me the account has been made and that I need to verify, but when i try and login i'm met with the same error screen. I have tried my Iphone, Safari and Chrome on my Mac and the result is all the same.

I'd like to know if this phone is going to get delivered or not because i have no idea if any of this went through. When i try to re-order the phone it says my PAC code has now been taken (so perhaps it did go through?).

Please help. This is infuriating.

Kind regards
Dec


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Re: Virgin Mobile account - "Oops, something's gone wrong!"

Screenshot 2020-03-19 at 18.51.51.png

 

This is what im referring too. I get thrown to this screen before even getting a chance to try and log in.

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Re: Virgin Mobile account - "Oops, something's gone wrong!"

Well, the picture uploaded fine and then disappeared upon upload...
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