Virgin Mobile Monthly bills older than 12 month

[SanMa]

Hi,

On my Virgin Mobile account, I can only view my bills for the last 12 months (currently I can only go back to May 2022).  I'd like to have access to the bills from October 2021 - how can I get them please? 

Thanks in advance. 

[Lee_R]

Hi @SanMa thanks for posting and welcome to our community.

Sorry that you're unable to access your required statements.  I would like to take a look on your behalf, to see what we can arrange. I am going to send you a private message. 

Regards

Lee_R

[Lee_R]

Hi @SanMa thanks for getting back to me privately.  
This is just a quick note to confirm you're satisfied with the response and efforts of the forum team?  Remember, if you ever need assistance in the future, our fantastic community and forum team are always willing to lend a hand. Please bear in mind, you can manage your account from here. Your online account, will give you access to your bills, show your package details, etc. 
Regards
Lee_R